Claude Edward Elkins Jr. Is Known for his sharp strategic mind and deep operational understanding. Elkins’ career is a remarkable example of how hard work, discipline, and a commitment to excellence can elevate someone from hands-on rail work to corporate leadership.
From his beginnings as a road brakeman to his rise as an executive at one of the nation’s leading railroad corporations, Elkins’s story is more than just a professional journey it’s a portrait of resilience and lifelong learning. explores his background, education, leadership style, and the lessons his life offers to future generations of business and logistics professionals.
Who was Don Elkins?
Don Elkins was an American researcher, author, and lecturer best known for his work in metaphysical and paranormal studies, particularly with the L/L Research group. Born in 1927, he initially pursued a career in engineering and science but later became deeply involved in investigating spiritual phenomena, consciousness, and extraterrestrial intelligence.
Elkins is most recognized for his collaboration with Carla Rueckert and James McCarty on the “Law of One” series, a collection of books based on channeling sessions that explore philosophical, spiritual, and metaphysical concepts. Through his work, Don Elkins contributed significantly to discussions on human consciousness, cosmic philosophy, and personal spiritual growth, leaving a lasting influence in the New Age and metaphysical communities.
Early Life and Values
Claude Edward Elkins Jr. was born and raised in the heart of Southwest Virginia a region known for its hardworking communities, industrial roots, and strong sense of integrity. Growing up surrounded by the culture of the Appalachian foothills, Elkins developed a deep appreciation for dedication, teamwork, and service qualities that would later define his professional and personal life.
Before beginning his railroad career, Elkins served in the United States Marine Corps. His time in the military instilled in him the discipline, precision, and leadership mindset that became the cornerstone of his career success. The Marine ethos of “honor, courage, and commitment” would echo throughout his life, shaping his approach to both management and mentorship.
Education and Professional Foundation
Elkins’ academic journey began with a Bachelor’s degree in English from the University of Virginia’s College at Wise. This educational foundation in communication and critical thinking gave him a unique advantage in the business world, helping him articulate ideas clearly and connect authentically with colleagues and customers.
He later earned a Master of Business Administration (MBA) with a concentration in Port and Maritime Economics from Old Dominion University. This specialized business education prepared him for the complexities of logistics, transportation management, and the global freight economy.
The combination of a liberal arts foundation and advanced business training created a rare balance blending empathy and analysis, communication and calculation, strategy and service.
The Beginning of a Railroad Career
In 1988, Claude Edward Elkins Jr. began his railroad career as a road brakeman. This was no ordinary entry-level job it demanded long hours, technical skill, and unwavering attention to safety. Elkins embraced the challenge, viewing each shift as a learning opportunity and each mile of track as a step forward in his professional journey.
Over time, he held several critical frontline roles: conductor, locomotive engineer, and yardmaster. Each position deepened his understanding of railroad operations and the complexities of moving freight efficiently and safely. This hands-on experience built a solid foundation of operational credibility something many executives never experience firsthand.
Who is the Chief Commercial officer of Norfolk Southern?
The Chief Commercial Officer of Norfolk Southern is Claude Edward Elkins Jr., also known as Ed Elkins. He serves as Executive Vice President and leads the company’s commercial strategy, overseeing key divisions including industrial products, intermodal services, and customer logistics. With decades of experience in both operations and marketing, Elkins has played a crucial role in driving growth, improving service efficiency, and strengthening customer relationships. His leadership combines hands-on railroad expertise with strategic business insight, making him a pivotal figure in Norfolk Southern’s continued success in the freight and transportation industry.
Climbing the Leadership Ladder
After proving his capabilities in operations, Elkins transitioned into management and marketing roles. This move marked the beginning of his evolution from a field expert to a strategic business leader.
He spent nearly two decades in intermodal marketing, an area that focuses on moving freight seamlessly between rail, truck, and sea. His innovative ideas and customer-centric strategies helped modernize how rail companies engaged with clients, focusing not just on moving goods but on delivering value.
As he rose through the ranks, Elkins held leadership positions in key sectors, including industrial products, chemical transportation, and automotive logistics. Each role demanded technical expertise, commercial insight, and the ability to balance operational precision with market dynamics.
Eventually, his strong performance, people-first leadership, and proven track record led to his appointment as an executive vice president and chief commercial officer, overseeing major divisions like industrial products, intermodal services, and field sales.
Leadership Style and Philosophy
Claude Edward Elkins Jr.’s leadership style is rooted in three core principles: experience, empathy, and execution.
Experience at Every Level – Having started on the ground level, Elkins understands the realities faced by front-line employees. His leadership is grounded in respect for the people who keep operations running every day.
Empathy and Communication – With a background in English and a lifelong focus on teamwork, he believes that listening is just as important as directing. His ability to communicate vision and motivate teams makes him a respected figure across departments.
Execution and Accountability – Elkins is known for transforming strategies into measurable results. Whether improving customer logistics or optimizing freight movement, he combines analytical thinking with action-oriented leadership.
Driving Growth and Innovation
Throughout his executive career, Claude Edward Elkins Jr. has been a catalyst for innovation in freight transportation. His focus on intermodal expansion has allowed rail networks to compete more effectively with trucking by offering faster, more reliable, and sustainable freight options.
He also emphasizes technology-driven efficiency, promoting the use of data analytics, automation, and digital logistics tools to streamline scheduling, tracking, and customer service. Under his influence, companies have shifted from viewing themselves merely as rail carriers to becoming full-service supply-chain partners.
Commitment to People and Purpose
Beyond business, Elkins has always believed in giving back to communities and supporting the people who make success possible. His leadership extends beyond profit it’s about developing talent, creating opportunity, and fostering respect across all levels of an organization.
He is known for mentoring younger professionals, helping them navigate their careers with confidence and clarity. His message is clear: “No matter where you start, excellence and integrity will always take you further.”
Vision for the Future of Freight
Elkins sees the future of rail and logistics as a balance between sustainability and technology. He supports investment in cleaner energy, fuel-efficient locomotives, and greener infrastructure to reduce the industry’s environmental footprint.
At the same time, he recognizes the power of digital transformation from smart sensors that improve train performance to advanced analytics that predict maintenance needs before problems occur. His forward-thinking approach reflects a vision where railroads are not only efficient and profitable but also environmentally responsible and customer-focused.
Character, Integrity, and Legacy
Those who know Claude Edward Elkins Jr. describe him as a man of humility and a strong moral compass. He doesn’t seek the spotlight; instead, he focuses on meaningful impact and quiet excellence. His leadership reflects authenticity leading not from a position of authority, but from a foundation of respect and example.
He embodies what it means to rise through hard work, stay true to your values, and never forget where you came from. His journey from serving his country in the Marines to leading at the highest level of a major freight organization proves that integrity and perseverance never go out of style.
Lessons from Claude Edward Elkins Jr.’s Journey
- Start with Service – Great leaders often begin by serving others, not themselves.
- Never Stop Learning – Education, both formal and practical, is the engine of advancement.
- Respect the Front Line – Understanding and valuing the people who do the daily work builds stronger teams.
- Lead by Example – The most credible leaders are those who’ve done the work themselves.
- Stay Grounded – No matter how high you climb, remember the roots that built your foundation.
Frequently Asked Questions
Who is Claude Edward Elkins Jr.?
Claude Edward Elkins Jr. is a respected American business leader known for his long-standing career in the freight and railroad industry. Rising from hands-on operational roles to executive leadership, he has earned recognition for his strategic vision, customer-focused management, and commitment to innovation in rail logistics.
What is Claude Edward Elkins Jr. known for?
Claude Edward Elkins Jr. is best known for his leadership in freight transportation and intermodal logistics. His experience spans decades of service in rail operations, marketing, and executive management, where he has focused on improving efficiency, customer service, and sustainable growth across the transportation industry.
What is the professional background of Claude Edward Elkins Jr.?
Claude Edward Elkins Jr. began his career as a road brakeman before moving into roles such as conductor, locomotive engineer, and yardmaster. Over the years, he transitioned into commercial and marketing leadership, managing industrial products, intermodal operations, and customer logistics with a focus on strategic growth and innovation.
What education does Claude Edward Elkins Jr. have?
Claude Edward Elkins Jr. holds a Bachelor’s degree in English from the University of Virginia’s College at Wise and an MBA with a concentration in Port and Maritime Economics from Old Dominion University. His educational background blends communication, business strategy, and logistics management, contributing to his success as a corporate leader.
What leadership qualities define Claude Edward Elkins Jr.?
Claude Edward Elkins Jr. is known for his integrity, operational expertise, and people-first leadership style. He leads with empathy, discipline, and a deep respect for teamwork. His hands-on field experience gives him a unique perspective that bridges the gap between employees, customers, and executive management.
What can professionals learn from Claude Edward Elkins Jr.’s career journey?
Claude Edward Elkins Jr.’s journey teaches that success comes from perseverance, continuous learning, and respect for every level of work. His career path from railroad operations to corporate leadership shows that dedication, adaptability, and strong values are the true foundations of long-term professional growth.
Conclusion
The story of Claude Edward Elkins Jr. is a shining example of what dedication, integrity, and perseverance can achieve. From his early days on the railroad tracks to his leadership in corporate boardrooms, Elkins has demonstrated that success isn’t about shortcuts it’s about consistency, respect, and purpose.
In a world that’s moving faster than ever, his journey reminds us that true progress is built one step, one rail, and one relationship at a time. Claude Edward Elkins Jr. continues to inspire countless professionals proving that with vision, humility, and hard work, even the most ordinary beginnings can lead to extraordinary destinations.